1. Delivered goods to be offloaded next to the truck.

2. Up to 5% breakages on products can occur whilst goods are being transported.

3. The driver of a vehicle is not to enter any premises, and on doing so enters it on the buyer / owner of the property's risk. If damages occur, the buyer / owner of the property will be responsible.

4. A driver will not enter a premises if, in his opinion, the danger exists that his vehicle could be damaged.

5. Goods to be offloaded, must be counted on the vehicle before offloading.

6. Claims to short delivery and damages, must be noted on the delivery note in the presence of the driver of the vehicle. No claims will otherwise be accepted.

7. We urge all clients to make sure that the authorized or responsible person is on site to receive the ordered goods, no claim will be accepted if an unauthorized or under aged person signed receipt of the goods.

8. No guarantee can be given that colour matching of bricks will be achieved on any purchases after the above mentioned batch delivery date.

9. While Cemblocks make all reasonable endeavors to meet all times and dates for delivery, no claim will arise for late deliveries.

10. A 5% cancellation fee will charged upon the cancellation of an order.